Normal Shipping Schedule:
1. Regular stock items will ship within 2 to 4 weeks from receipt of order accompanied by all necessary information.
2. Eight weeks should be allowed for any special manufactured items requiring elaborate personalization, titles, club names, or other special copy.
3. Orders will often be shipped ahead of schedule, however, due to fluctuation in seasonal demand and production commitments, normal schedule should be allowed.
4. Rush orders required in 10 working days or less (when possible) are subject to a $10.00 rush charge, plus any additional express freight charges.

Partial Shipments:
1. When certain merchandise is requested in advance of normal shipping schedule, partial shipments will be made only when an additional basic shipping fee has been approved to help defray costs.
2. When the normal delivery schedule for all items on a given order has passed and some item(s) remain unavailable, a partial shipment will be made when requested without additional fee.

Returns:
Returns of merchandise (for reasons other than defects in materials and workmanship) will not be accepted without prior authorization, and are subject to a 20% restocking charge.

Terms:
Open account privilege will be allowed to established accounts, based on Net 30 days with 1-1/2% per month on all past due amounts.
Open account privilege will be suspended on any account over 45 days past due.
Open account billings under $25.00 will incur an additional $5.00 handling charge.
Visa/Mastercard/Discover Card available for $50.00 minimum purchase.

Tax:
Sales to Illinois Residents and Shipments or delivery to points within the State of Illinois are subject to 7.5% state and local tax.

Warranty:
All goods are guaranteed against defects in workmanship and material for a period of one year from date of shipment. Any product of ours considered to be defective or in need of repair should be returned to us promptly. A defective article will be repaired or replaced without charge. A nominal charge may be quoted for the repair or replacement of a damaged article, including stones, providing that it was originally purchased from us. We cannot be responsible for the alteration or repair of our merchandise by others.

Prices:
All prices are subject to change without notice. Although we will endeavor to hold all prices as long as economically possible, all precious metal items may fluctuate on a day to basis according to the world metal market.

Engraving:
All products specified as including engraving in the price will be furnished with our Oxidized (black colored) Diamond tip engraving. Products specified as engraving additional can be engraved with our Oxidized (black colored) Diamond tip engraving at $.32 per letter or Deluxe deep cut panto black filled engraving at $.45 per letter. ALL COPY MUST BE FURNISHED ON PAPER. Please type or print clearly. (Any copy accepted verbally is the customer's responsibility in the event of an error.)

Shipping Fee:
$7.00 minimum shipping fee on all orders under $100.00. All orders over $100.00 will have a shipping fee of 7% on the basic amount only. This allows for Ground Transportation or 1st Class Mail. “Express” shipping methods are available for additional charges; please contact our office for a quote. Shipping outside of the continental United States may have additional charges, please contact our office for exact amounts.